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LiteracyAI combines over 33 years of London business experience with AI to help businesses eliminate waste, and individuals understand the financial world with clarity.
We sell time. We sell clarity. We sell certainty.
Custom AI systems that eliminate repetitive tasks. Built for your industry. Live in 3 weeks.
Free monthly macro cycle insights. Understand markets before the crowd does. Subscribe to The Cycle Letter.
Strategy, compliance, and digital transformation. Grounded in 33+ years of London business experience.
Move the sliders to see what repetitive work costs your business every year.
“Don’t compete to be the first violin playing louder. Be the fourth violin playing something completely different.”
While others sell AI, we sell time. While others optimise processes, we eliminate waste. We are not trying to be the biggest AI consultancy. We are trying to be the only one you need.
Monthly insights on AI automation for estate agents, law firms, and professional services. No spam.
Join professionals across the UK. Unsubscribe anytime.
Book a free 30-minute audit. No commitment, no jargon.
Book free audit →Four ways we help businesses and individuals work smarter.
Custom AI systems that eliminate repetitive tasks. Email processing, CRM updates, lead management — we observe, we build, you get your hours back.
From: £149/month + £300 setup
Industries: Estate agents, law firms, accountancy practices, recruitment, medical practices, financial services, insurance brokers, hospitality
Strategic advisory grounded in 33+ years of operational experience. FCA compliance to digital transformation — practical advice from someone who has done it, not just consulted on it.
Includes: Business strategy, regulatory compliance, FCA-related process design, operational restructuring, financial planning, process auditing
Investment: Book a free audit to discuss
Free monthly macro-economic insights. Subscribe to understand where we are in the business cycle and what it means for your investments.
Format: Free monthly newsletter
Helping organisations adopt AI critically, ethically, and effectively. Built on PhD-level AI Ethics research — not just how to use AI tools, but when to use them and when not to.
Format: One-to-one consultations
AI governance, responsible adoption, risk assessment, AI strategy for SMEs
From first call to live system in 3 weeks.
AI reads every enquiry, writes a professional reply in under 10 seconds, and logs every lead automatically. You review and send. That is all.
Book 20-minute demo →Sources: Homeflow Research, Rightmove Agent Study, Zoopla Vendor Survey, Yomdel Analysis
| Without LiteracyAI | With LiteracyAI | |
|---|---|---|
| Response time | 4 hours average | Under 10 seconds |
| Enquiries missed | 39% never replied to | 0% — every email drafted |
| Reply quality | Varies by staff member | Consistently professional |
| CRM data entry | Manual, often skipped | Automatic, every time |
| Languages | English only | English, Italian, Bosnian, German, French, Spanish, Turkish, Arabic and more |
| Out of hours | No coverage | 24/7 — drafts ready for morning |
| Urgency detection | Relies on staff | AI flags + Slack alert to phone |
Transparent. No long-term contracts. Cancel with 30 days notice.
All prices exclude VAT. Setup fee charged once. No minimum term.
The estate agent solution is our flagship — the same AI automation applies wherever enquiry emails are losing you leads.
Client enquiry processing, matter intake automation, multilingual replies, urgent case flagging.
Candidate enquiry management, application acknowledgement, client brief responses, interview scheduling.
Lead response and qualification, product enquiry handling, appointment booking, document request automation.
Client onboarding enquiries, service question handling, new client intake automation.
Appointment enquiry handling, patient intake, referral processing, out-of-hours management.
Quote request processing, policy enquiry responses, renewal reminders, claims acknowledgement.
Don’t see your industry? If your business receives enquiry emails, we can almost certainly help.
Talk to us about your industry →We send a test enquiry. You watch the AI process it live. 20 minutes, no commitment.
Book demo →Monthly macro-economic insights delivered free to your inbox. Where we are in the business cycle, what it means for equities, bonds, and commodities — in plain English, not jargon.
Free monthly macro insights from a researcher with an MSc in Finance & Risk Management. No spam. Unsubscribe anytime.
For educational and informational purposes only. Does not constitute financial advice. LiteracyAI is not FCA-authorised. Always seek independent financial advice before making investment decisions.
Each edition covers the same rigorous framework — simple to read, grounded in research.
Where are we in the business cycle right now? Expanding, contracting, or turning? A clear, evidence-based answer every month.
What does the current cycle position mean for equities, bonds, commodities, credit, and currencies? Explained clearly.
A monthly update on the macro indicators that matter most — without revealing the full proprietary framework used to interpret them.
The Cycle Letter is based on research developed during an MSc in Finance and Risk Management at the University of West London. The dissertation — “Trading Framework for Index Level Investing Using Technical Analysis on Fundamental Indicators” — forms the methodology behind every edition.
The framework takes a hybrid approach: combining macro-economic fundamental analysis with technical methodology — identifying cycle position and timing asset class signals with greater precision than either approach delivers alone.
People managing their own portfolios who want a structured, evidence-based view of markets — not news headlines or social media noise.
Practitioners who want a rigorous macro overlay to complement their client work and communicate cycle positioning clearly.
Teams managing multi-asset portfolios who want an independent, academically grounded macro perspective each month.
Drag the ISM slider to see how cycle position affects asset class signals.
Free. Monthly. No spam. Unsubscribe anytime.
Arma Kulenovic didn’t follow a straight path — and that is precisely what makes her different.
Born in Bosnia and a native speaker of Bosnian, Croatian, and Serbian — three variants of the same language — as well as fluent in English and Italian, she has spent over 33 years building her career in the United Kingdom — running businesses, managing teams, navigating financial systems, and consulting across London, Sarajevo, and Rome.
She worked as a property professional in Kensington and Chelsea, one of London’s most competitive markets. She owned and managed a business in London for seven years. She spent four years at Oasis Umbrella as Onboarding Manager, where she led the firm’s successful FCA authorisation process from end to end — managing compliance documentation, regulatory requirements, client onboarding frameworks, and coordinating with regulatory bodies to achieve full FCA licensing.
Since 2023, she has worked as a freelance business consultant across London and Sarajevo — providing business strategy, compliance consulting, financial planning, operational restructuring, and digital transformation advisory to startups, SMEs, and established organisations.
She holds a BSc in Business Information Systems and an MSc in Finance and Risk Management from the University of West London, where her dissertation developed the macro-economic investment framework at the heart of LiteracyAI’s financial offering. She is currently pursuing a PhD in AI Ethics at Kingston University London.
She is a member of the Royal Economic Society and the Chartered Institute of Management Accountants (CIMA).
“We don’t play louder. We play something completely different.”
Behind every LiteracyAI engagement is a full team of AI engineers, compliance specialists, data experts, and business advisors. You deal with Arma directly — but the whole team works for you. We bring enterprise-grade thinking to businesses that cannot afford enterprise-grade prices.
Real solutions delivering real results.
A 14-step automated workflow that processes every email enquiry in under 10 seconds. Professional multilingual AI replies, automatic CRM logging, Slack alerts for urgent leads, and booking tracking — all without any manual input from the agent.
Built with: Enterprise-grade AI and automation infrastructure
Languages: English, Italian, Bosnian, Croatian, Serbian, German, Turkish, Arabic and more
Ongoing advisory engagements across London and Sarajevo — supporting startups and SMEs with business strategy, regulatory compliance, financial planning, and digital transformation. Including the successful FCA authorisation process delivered at Oasis Umbrella.
Expertise: FCA compliance, business strategy, financial planning, operational restructuring
Sectors: Financial services, professional services, hospitality, real estate
Every engagement starts with a free 30-minute audit.
Book free audit →30 minutes. No commitment. No jargon. We will show you exactly where you are losing time — and whether we can help.
Monday to Friday, 9:00am — 1:00pm. You choose the format.
Last updated: April 2026
LiteracyAI is a UK-based AI workflow automation company. Website: literacyai.co.uk. Contact: info@literacyai.co.uk.
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