About LiteracyAI

LiteracyAI was created to bridge the gap between AI awareness and real business implementation.

Many organisations understand that AI is important — but struggle to apply it in practical, measurable ways.

We focus on operational AI literacy: Not just knowing about AI, but knowing how to use it to improve workflows.

Our approach is structured, practical, and outcome-driven. Every engagement is designed to deliver measurable time savings and operational clarity.

LiteracyAI is led by Arma Kulenović, MSc, who combines academic expertise with practical business implementation experience across Europe and the UK.

Academic Credentials

PhD Candidate in AI Ethics and Finance

Kingston University London

MSc in Finance and Risk Management

University of West London

Bachelor (Hons) in Business Information Systems

University of West London

Business Experience

Arma brings extensive entrepreneurial and corporate experience to AI workflow implementation:

• Financial Services Background: Professional experience at City of London institutions and J.P. Morgan, providing deep understanding of operational efficiency and risk management in highly regulated environments
• International Business Operations: Founded and operated businesses across Europe, including Italy, developing expertise in cross-border workflows and multilingual business processes
• University Workshops: Delivered business implementation workshops at UK universities, translating academic concepts into practical business applications for students and professionals
• Entrepreneurial Track Record: Built and scaled multiple business ventures across London and Europe, with hands-on experience in operational optimisation and team productivity
• Multilingual Capability: Fluent in five European languages, enabling effective communication with diverse business environments and international teams

This combination of academic rigour in AI ethics and finance with real-world business implementation experience means LiteracyAI delivers solutions that are both technically sound and commercially practical.

Marlon Ray Bianchi

Lead AI Implementation Engineer

Marlon brings technical expertise in AI systems implementation and workflow automation to LiteracyAI's client projects.

Current Education

Student, University College London (UCL)

Marlon works directly with clients to design, build, and deploy custom AI workflows, ensuring technical implementation aligns with business objectives and delivers measurable results.